Book appointment

FAQ

How do I contact Elinor?

The first step is to book here and arrange a time for a free 15 minute consultation call to discuss your situation in more detail and to check that working with me would be suitable. 

If you prefer you can email me here (I will get back to you within 24 hours).

What is an initial consultation call?

Every client is different, but I always offer a free consultation call, up to 15 mins, to  understand a little about your circumstances and give you the opportunity to ask any questions. We can then book you into the Initial Assessment process if you wish to proceed.

 If the ‘fit’ doesn’t feel right for either you or me, or if I don’t have availability to see you, I am happy to recommend a different therapist or coaching option that might suit you better.

What is your assessment process?

I typically invite all clients for a full Initial Assessment in the first instance to  understand more about your unique circumstances, difficulties and goals for therapy. This consists of an in-depth Relationship Exploration Questionnaire and a 50 minute Zoom session with me.

Following this, I will then recommend either weekly therapy with me, online coaching or one of my group coaching programmes. There is no obligation to continue after the assessment is complete, and some clients feel that the assessment process gives them a good starting point in itself.

 

How do the Coaching programmes work?

If you join my ‘Get the Spark Back’ Group Coaching programme, then you have access to unlimited 1:1 sessions, weekly bitesize modules, weekly group Q&A calls, and peer support. The Group Coaching Programme runs for 3 months with an option to extend if needed.

If you join ‘Love Happy Live Free’ Coaching Programme then you have 2x 1:1 sessions with me, 18 bitesize videos, unlimited email contact, a personal growth toolkit and lifetime access to content.

 

Can I extend the group programme beyond 3 months?

Yes! Although most clients meet their goals within 3 months, some clients choose to continue to further progress with their personal and relationship growth. These extra months can be purchased.

For my counselling clients, I typically work in an open ended way, with no set time frame. 

How much does Therapy or Coaching cost? Is the first session free?

The consultation call, up to 15 minutes, is always free for all clients to check suitability.

The Initial Assessment Session is £190 which allows us to work out the next steps.

Fees then vary depending on whether you choose weekly relationship therapy, psychosexual therapy, some short term sessions, coaching or an online programme but I would be happy to discuss the different  options during a free call which you can book here.

I can accept payment via BACS transfer.

Payment for sessions is due the day before the first session with a 24 hour cancellation policy for any sessions which you need to reschedule.

Do you also offer longer term therapy & counselling?

I do offer longer term relationship counselling and psychosexual therapy, remotely via Zoom. I have limited spaces for new clients but if this is something you are particularly looking for, please do let me know.

How many sessions of therapy/counselling will I need?

It is impossible to predict how many counselling sessions you will need as every client is unique. However after the assessment, I will be happy to discuss this with you especially if you are limited on time. Typically, I work with most therapy clients for 12-24 sessions, although sometimes fewer, sometimes a lot longer. 

 

 

Where are you based? Do you offer face to face sessions?

I am based in North Hampshire, however all my therapy sessions and Therapeutic Coaching programmes are online only.  I am not taking on any face to face clients at the moment.

I am already seeing an individual therapist. Can I come for couples sessions with you too?

Yes, I see many clients where one or both partners are also seeing their own individual therapists. This can be a beneficial way of accessing further support outside the relationship and deepening your self awareness. 

I am unable to see the same clients for both couples therapy and individual therapy simultaneously. If you would like some additional individual therapy alongside your couple work with me, I would be happy to recommend a different therapist or coach who you can see for those individual sessions. 

Can you fix our relationship? Or will you encourage us to break up?

I don’t believe that there is ever a ‘quick fix’ to relationship problems, and I can’t promise to wave a magic wand and to make things better. However by committing to real behavioural change, many of my clients notice real positive improvements to their lives or relationships within a few sessions.

I can support you in exploring your difficulties, and through practicing new exercises and forming new patterns of relating, you may find that you aren’t broken after all… I find the clients that make the most progress are the ones who are dedicated to making time for their relationship in between sessions, which will include completing homework tasks, prioritising quality time for each other, and open communication exercises.

I don’t encourage clients to break up. But I don’t have an agenda to keep you together either. My focus is on supporting you to deepen your understanding of your relationship dynamic and to make the best decisions for your own personal circumstances and your joint goals.

My partner wants to come for couple's therapy but I’m not sure. Will you side with them? Will you tell me that I’m wrong?

It’s understandable to have reservations about coming for sessions and it takes many clients a long time before deciding to contact me. I encourage you to ask whatever questions you need, and share your worries about with me. If I don’t think it’s the right time to start coaching, then I’ll let you know. I don’t take on clients who aren’t emotionally able to commit to the programme.

However my focus for couple clients is on your relationship, and helping you reach your joint goals, rather than taking sides. I won’t favour one of you over the other, and I will work hard to make sure that there is a balance in our work where both of your voices are heard.

I won’t tell you or your partner that you are wrong, but I will challenge you and keep you accountable. I can promise that I can help you both to think creatively about how you can communicate and behave differently with each other. 

How soon can I get an appointment? Do you work in evenings or weekends?

During our consultation call, I will let you know what availability I have and offer you any session times that are currently free, which is usually within 10 days of you contacting me. Please note I am unable to hold these sessions for you until you have confirmed with me that you would like to go ahead and book. 

I typicallyy work Monday-Friday daytimes 8.30am-3pm and the occasional Sunday evening as a one-off.

When I am fully booked, I keep a short waiting list of clients and can contact you when I have availability. Alternatively I am happy to recommend a different trusted therapist or coach.